Privacy notice
We respect your personal information. Here’s how we handle the details you share when submitting a request.
What we collect
When you submit a request, we collect information you provide directly, such as:
- Name
- Email address
- Phone number
- Preferred date and group size
- Your message and any accessibility notes you include
We also process request details related to the experience you’re asking about.
How we use it
We use your information to:
- Reply to your request and provide confirmation details when available
- Coordinate with the experience team as needed
- Answer questions about timing, accessibility, and planning
- Send email updates only when you opt in
We don’t sell personal information.
Sharing and safeguards
We may share relevant request details with service providers involved in delivering the experience, so your request can be confirmed and coordinated.
We use reasonable safeguards to help protect your information from unauthorized access or misuse.
Your choices
You can update your communication preferences. If you included an opt-in checkbox for email updates, you may request to stop those messages at any time.
If you have questions about how your information is handled, contact our support desk.
Traveling with confidence
We keep privacy clear and practical. If something in this notice doesn’t answer your question, send us a message—we’ll help.